5 Sad Reasons Employees Quit

Turnover is costly to any business. Hundreds of thousands of dollars are lost in hard costs and lost revenue, every year. While you can’t keep everyone […]

Cancelled Appointments: The Self-Esteem Challenge

When you’re in any service related industry, cancellations, missed and postponed appointments are inevitable. For a long time, I really took these cancellations personally, and that […]